EAZY Grocery - A Multistore Online Delivery Platform
1. Introduction
Welcome to EAZY Grocery Multistore Online Delivery Platform ("Platform"). By accessing and using our Platform, you agree to comply with and be bound by the following terms and conditions of use ("Terms"). Please read these Terms carefully before using our services.
2. Definitions
3. Registration and Account Security
3.1 Users must register an account to access certain features of the Platform.
3.2 Users are responsible for maintaining the confidentiality of their account information and are liable for all activities that occur under their account.
3.3 EAZY Grocery reserves the right to suspend or terminate accounts that are found to be in violation of these Terms.
4. Ordering and Delivery
4.1 Users can place orders through the Platform for products listed by Retailers.
4.2 EAZY Grocery acts as an intermediary between the User and Retailer for order processing and delivery.
4.3 Delivery times are estimates and not guaranteed. EAZY Grocery is not responsible for delays caused by Retailers or external factors.
4.4 Users must provide accurate delivery information. EAZY Grocery is not liable for orders delivered to incorrect addresses due to inaccurate information provided by Users.
5. Payments
5.1 Payments for orders are processed through the Platform.
5.2 EAZY Grocery uses secure payment methods, but Users are responsible for ensuring the security of their payment details.
5.3 Prices listed on the Platform may not include taxes, fees, or delivery charges, which will be added at checkout.
6. Product Availability and Substitutions
6.1 EAZY Grocery makes efforts to ensure that all products listed on the Platform are available.
6.2 In case a product is unavailable, EAZY Grocery may offer a substitute product of similar quality and price.
7. Refunds and Returns
7.1 Refunds and returns are subject to the policies of the individual Retailers.
7.2 Users must contact EAZY Grocery customer service within a specified time frame to request refunds or returns.
7.3 Refunds will be processed to the original payment method within a reasonable time frame.
8. Limitation of Liability
8.1 EAZY Grocery is not liable for any damages, including but not limited to, indirect, incidental, or consequential damages arising out of the use or inability to use the Platform or Services.
8.2 EAZY Grocery's total liability under these Terms shall not exceed the total amount paid by the User for the Services.
9. Intellectual Property
9.1 All content on the Platform, including text, graphics, logos, and images, is the property of EAZY Grocery or its licensors and is protected by copyright laws.
9.2 Users are prohibited from reproducing, distributing, or using any content from the Platform without prior written consent from EAZY Grocery.
10. Privacy Policy
10.1 EAZY Grocery respects Users' privacy and handles personal information in accordance with its Privacy Policy.
10.2 By using the Platform, Users consent to the collection, use, and disclosure of their personal information as described in the Privacy Policy.
11. Changes to Terms and Conditions
11.1 EAZY Grocery reserves the right to update or modify these Terms at any time without prior notice.
11.2 Users will be notified of any changes to these Terms through the Platform or via email.
12. Governing Law and Dispute Resolution
12.1 These terms and conditions are governed by the laws of [Jurisdiction].
12.2 Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in [Jurisdiction], conducted in English.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [Contact Information].
